Version 1.0 — Effective June 15, 2026
1. Agreement
These Terms govern a clinic's ("Operator", "you") access to and use of the Tarsi platform (the "Services"). By creating an account or using the Services, you accept these Terms, which incorporate by reference the Data Processing and ESP/Agent Agreement ("DPA").
2. Eligibility and Accounts
You represent that you are a lawfully operating Canadian medical-aesthetics clinic with appropriately licensed personnel and medical-director arrangements as required by your professional College and provincial law. You are responsible for account creation, user provisioning, credential security, and the acts and omissions of your users.
3. Operator Is the Custodian
3.1 You are the Health Information Custodian under PHIPA, and the organization responsible under PIPEDA and Law 25. You determine the purposes and means of collecting, using, and disclosing patient data. 3.2 You are solely responsible for obtaining all required patient consents, including consents for treatment, photography, cross-clinic history sharing and the shared-identity model, medical-director oversight and co-sign, AI documentation assistance, and marketing communications.
4. Acceptable Use
You will: use the Services lawfully and only for legitimate clinical and business purposes; not misuse, scrape, or exfiltrate patient data; not attempt unauthorized access; not send unlawful or non-consented communications; and comply with PHIPA, PIPEDA, Law 25, Canada's Anti-Spam Legislation, and applicable College requirements.
5. Platform, Features, and Clinical Responsibility
The Services are provided on the terms stated here. We may modify, add, or discontinue features on reasonable notice. AI features are clinical decision-support tools only; they do not provide medical advice and do not make clinical decisions. The responsible clinician remains accountable for all clinical judgments and documentation.
6. Subscription, Billing, and Renewal
Subscription fees are billed through Stripe and, where pre-authorized debit is selected, Rotessa. Fees are payable in advance on the stated cycle; failed or late payment may result in suspension. Taxes are additional. Subscriptions renew automatically; we will provide notice of renewal at least 30 days before each renewal date, including any change in fees, and you may cancel before the renewal takes effect.
7. Intellectual Property
Tarsi owns the platform, software, and all related intellectual property. You retain ownership of your clinic and patient data. You grant Tarsi a limited, revocable licence to host and process that data solely to provide the Services.
8. Disclaimers and Limitation of Liability
To the maximum extent permitted by law, Tarsi disclaims implied warranties, including merchantability and fitness for a particular purpose. Tarsi's aggregate liability is limited to the fees you paid in the 12 months preceding the event giving rise to the claim. Tarsi is not liable for indirect, incidental, or consequential damages. These limitations do not apply to liability arising from breach of confidentiality obligations, gross negligence, or willful misconduct.
9. Suspension and Termination
We may suspend or terminate for material breach, non-payment, or legal or security risk. On termination, data handling follows Section 10 and the DPA.
10. Data on Termination
On termination, you may export your data during a 30-day export window. Thereafter, Tarsi will return and/or securely delete your data in accordance with the DPA, subject to any legal retention obligation or hold (see the Records Retention and Disposition Schedule).
11. Governing Law and Disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. The parties submit to the exclusive jurisdiction of the courts of Ontario; there is no mandatory arbitration. Mandatory provisions of Quebec law apply to the personal information of Quebec residents. The parties will attempt to resolve disputes by good-faith negotiation before commencing proceedings.
12. Changes
We may update these Terms on notice. Version 1.0 — June 15, 2026.